Question 1

How quickly can you fix my slow movement?

Accepted Answer

In most cases, we can diagnose and repair slow-moving garage doors within 1-2 hours of arrival. Slow movement is typically caused by worn rollers, lack of lubrication, track alignment issues, or spring tension problems. Our technicians carry common replacement parts, allowing us to complete most repairs in a single visit. For emergency situations, we offer same-hour arrival to get your door working properly as quickly as possible.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement can result from several issues: 1) Worn or damaged rollers that create friction, 2) Lack of proper lubrication on tracks, springs, and hinges, 3) Misaligned tracks that cause the door to drag, 4) Weakened or broken springs that can't properly counterbalance the door's weight, 5) Opener motor problems or incorrect force settings, 6) Accumulated dirt and debris in the tracks. Our technicians perform a comprehensive inspection to identify the root cause and recommend the most effective solution.

Question 3

Do you offer financing for new wood door installations?

Accepted Answer

Yes, we understand that a new garage door is a significant investment, and we offer flexible financing options to make it more accessible. We partner with several financing providers to offer plans with competitive interest rates and terms ranging from 6 to 60 months. Many customers qualify for 0% interest promotional periods. During your free estimate, we'll discuss financing options and help you find a payment plan that fits your budget. All financing is subject to credit approval.

Question 4

What is your warranty coverage?

Accepted Answer

We provide a comprehensive 5-year warranty on all labor and workmanship. Parts warranties vary by manufacturer but typically range from 1-10 years depending on the component. Our warranty covers defects in installation, premature part failure, and any issues resulting from our work. We stand behind every job and will return to address any warranty concerns at no additional cost.

Question 5

Do you provide emergency services?

Accepted Answer

Yes, we offer 24/7 emergency garage door services with same-hour arrival guaranteed within our service area. Whether your door is stuck open, won't close, or has a broken spring late at night, our emergency technicians are ready to help. We don't charge extra emergency fees—you pay the same rates as during regular business hours.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once a year, ideally in spring or fall. Regular maintenance includes lubrication, balance testing, safety feature inspection, and hardware tightening. Annual service can extend your door's lifespan by 5-10 years and helps prevent costly emergency repairs. Between professional visits, homeowners should visually inspect their door monthly and test safety features.

Question 7

What areas do you serve?

Accepted Answer

We proudly serve Maitland and surrounding Central Florida communities including Winter Park, Orlando, Altamonte Springs, Casselberry, Longwood, Lake Mary, Sanford, Apopka, Winter Springs, and Oviedo. If you're unsure whether we service your area, give us a call—we may be able to accommodate locations outside our primary service area.

Question 8

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours for a single door and 5-7 hours for a double door. This includes removal of the old door, installation of the new door and hardware, opener setup, and testing. Custom installations or doors requiring structural modifications may take longer. We always provide a time estimate during your consultation.

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